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| Shipping and Returns |
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| How Do I Return A Product? |
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| Returns may be made within 30 days of receipt of merchandise. If you wish to return items in this period please call our customer service department for a RMA (return authorization) number. We will issue a RMA number for unused merchandise in it's original packaging. Custom, used, or modified equipment is not returnable. To offset the expenses occured in processing the order we charge a 20% restocking fee on returnable merchandise. The customer is responsible for all freight charges to return merchandise. Freight charges are to be pre-paid. We will not accept any COD deliveries. The RMA number must be clearly visible. Upon inspection of returned merchandise we will issue a credit minus restocking fees. If the invoice was paid by credit card, we will credit your credit card account. If the invoice was paid by check we will issue a check within 5 working days.
Please see our WARRANTY policy for information about non-performing merchandise. |
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